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Refund Policy

We are committed to providing high-quality digital services to our clients, and we understand the importance of transparency when it comes to our refund policy.

As a digital agency, we offer a range of services, including website design, development, Ads management, digital marketing, and more. We work closely with our clients to ensure that their requirements are met and the final product meets their expectations.

Refunds for Services

Once work has begun on a project, we do not offer refunds for any of our services. This is because our team invests time and resources in the project, and we are unable to recover these costs.

However, if a client wishes to have their money refunded before services have begun, we will issue a refund within 5 working days. This is because our team has not invested time and resources in the project, and we are able to recover these costs.

Scope of Work and Timeline

Before beginning work on a project, we provide a detailed scope of work and timeline for the project. We work closely with our clients to ensure that their requirements are met and that the final product meets their expectations.

If you have any questions or concerns about our refund policy or the scope of work and timeline for your project, please contact us at info [at] pictonix.co. We are happy to discuss our policy with you and address any concerns you may have.

By utilizing our services, you agree to these terms and acknowledge that our services are non-refundable once work has begun.

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